Rius Water provides energetically structured water for physical and spiritual wellness.
Rius also provides filtration systems and charging chambers for homes, offices, spiritual centers, medicial facilities, gyms, schools, restaurants and other locations in which people value high quality water.
Product Payment Policy
Effective Date: 4/6/2026
1. Payment Overview
All product purchases on AltBeing must be completed at the time of
checkout. We accept major payment methods, ensuring your transactions
are secure and straightforward.
2. Accepted Payment Methods
Stripe: Credit and debit cards (Visa, MasterCard, American Express,
Discover).
PayPal: Standard PayPal payments.
Other Methods: Any additional payment options offered by the seller
will be clearly displayed on the product page.
Note: Payments are processed securely through our partners. AltBeing does
not store your payment card details.
3. Payment Requirements
Full payment is required before your order is confirmed.
Taxes, shipping, and any applicable fees will be calculated at checkout.
Once payment is successful, you will receive an order confirmation via
email.
4. Payment Security
AltBeing uses industry-standard encryption and fraud prevention
protocols.
Sellers do not have access to your full payment details; only the
necessary information to fulfill your order is shared securely.
5. Order Confirmation
Orders are confirmed only after payment is successfully processed.
If your payment is declined, your order will not be processed. You will
need to attempt payment again or contact our support team.
6. Failed or Declined Payments
If a payment fails, you will be notified immediately.
Please check your payment information or try an alternate payment
method.
Orders with unresolved payments within [X hours/days] may be
automatically canceled.
7. Refunds & Cancellations
For product cancellations or returns, refer to our AltBeing Returns &
Refunds Policy.
Refunds will be processed to the original payment method once the
return or cancellation is approved.
8. Additional Notes
AltBeing reserves the right to update payment policies for security or
regulatory reasons.
For questions about payment, order issues, or refunds, please contact
our support team at info@alt-being.com.
Physical Product Delivery
Shipping Requirements
Sellers must process and ship orders within the stated handling time
Shipping timelines and costs must be clearly disclosed
�� Tracking & Confirmation
Sellers are required to provide tracking information when available
Customers will be notified when items are shipped
�� Delivery Issues
If a product is:
Lost in transit
Damaged upon arrival
Significantly delayed
Customers may request resolution through the seller or AltBeing.
5. Customer Responsibilities
Customers agree to:
Provide accurate contact and delivery information
Follow any preparation instructions provided
6. Failed Delivery
�� Services
Missed sessions (no-shows) are subject to seller policies
Sellers must make reasonable efforts to deliver services
�� Physical Products
Incorrect addresses provided by the customer may result in failed
delivery
Re-shipping fees may apply
7. Disputes & Resolution
Customers should first contact the seller to resolve delivery issues
If unresolved, AltBeing may review and intervene
Final decisions will be made based on evidence and policy compliance
8. Compliance & Performance
Sellers must maintain:
Reliable delivery timelines
Clear communication
High fulfillment rates
Repeated delivery failures may result in penalties or account removal.
9. Policy Updates
AltBeing may update this Delivery Policy at any time.
1. Overview
This Refund Policy outlines how refunds are handled across the AltBeing
marketplace. Our approach balances platform-wide standards with seller-
defined policies to ensure fairness, transparency, and trust.
2. Platform-Wide Standards (Non-Negotiable)
The following rules apply to all services and products:
�� Full Refunds Issued When:
A seller cancels the service or fails to deliver
A product is not received
The service provided is materially different from its description
There is a verified platform or payment error
�� Dispute Eligibility
Customers may request a refund review if:
The service was not delivered as agreed
There was a significant quality or conduct issue
The experience violated AltBeing’s community or ethical standards
AltBeing reserves the right to investigate and make a final determination.
�� Non-Refundable Situations
Refunds will generally NOT be issued for:
Change of mind after service delivery
Missed appointments without proper notice (no-shows)
Dissatisfaction based on subjective expectations not outlined in listing
3. Seller-Controlled Refund Policies
Sellers must select or align with one of the following:
Flexible
Full refund up to 48 hours before service
Partial refund within shorter window
4. Digital Products & Classes
Digital products are generally non-refundable once accessed or
downloaded
Live classes are non-refundable
Recorded content access policies must be clearly stated
5. Physical Products
Return window (14–30 days)
Items must be unused and in original condition unless defective
Sellers are responsible for return instructions and processing
6. Refund Process
1. Customer submits request through the platform
2. Seller reviews and responds within defined timeframe
3. If unresolved, AltBeing may intervene
4. Approved refunds are processed to the original payment method
7. Timeline for Refunds
Approved refunds are processed within 5–10 business days
Processing time may vary by payment provider
8. Abuse & Protection
Repeated refund abuse may result in account restrictions
Sellers with excessive complaints may face penalties or removal
AltBeing supports flexible, personalized offerings that meet the unique needs
of both seekers and buyers. Many sellers offer custom orders and
personalized services, allowing you to request tailored experiences, products,
or sessions aligned with your specific intentions or preferences.
For those interested in larger quantities or ongoing partnerships, some sellers
provide bulk or wholesale purchasing options. Select providers may also offer
consignment opportunities for aligned retail spaces or collaborative
distribution.
Availability, pricing, and terms for these options vary by seller, so we
encourage direct communication to explore possibilities, timelines, and
customization details. All custom and wholesale arrangements remain
subject to the seller’s individual policies and AltBeing’s platform guidelines.